How will I be charged?

You are charged once at the start of each billing period, automatically, on the card you used at checkout — until you cancel.

The billing cycle

• WhenAt the start of each period
• How oftenMonthly or yearly, whichever you chose
• RenewalAutomatic, on the same date each period
• ProcessorStripe, using the card on file

If you subscribe on the 9th, a monthly plan renews on the 9th of each following month and a yearly plan renews on the 9th of the same month next year. Payment is taken without you having to do anything.

Where to see your charges

1. Open Billing Go to Account menu › Billing.
2. Review the history Every payment is listed with its date and amount.
3. Download an invoice Open any payment to get an invoice you can file or send to your accountant.

If a payment fails

Cards expire and banks decline things. If a renewal does not go through, the payment is retried and you are emailed about it — so the first thing to do is check the email address on your account is one you actually read.

1. Update your card Add a valid card under Account menu › Billing.
2. Check for a block Some banks decline online subscriptions by default; a quick call usually clears it.
3. Ask us If it still will not go through, open a support ticket and we will look at what the processor reported.